Resolving STOP: 0x00000019 Error Message in Windows Server 2003

Published: 23rd April 2009
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NTFS (New Technology File System) is a file system used by Windows NT operating system for creating, managing and retrieving files on a hard disk. It provides large file support and offers security of data on both movable and fixed storage media. NTFS corruption mainly occurs due to operating system malfunction, software bugs, metadata structure damage and more. Once the NTFS file system gets damaged, the booting process of the system may get disturbed due to repetitive chkdsk scan operations. Furthermore, the hard drive data becomes inaccessible. In such situations, you need to recover the data from recent data backup. However, if you have not created any backup or the backup has been corrupted, you need to use efficient Data Recovery Software

Consider a practical scenario where you are working on a Microsoft Windows Server 2003 based server and receive the below STOP error message:

A problem has been detected and Windows has been shut down to prevent damage to your computer...
Technical information:
"*** STOP: 0x00000019 (0x00000020, 0xffbccd68, 0xffbcda40, 0xff9b4d28)
BAD_POOL_HEADER"
The four parameters (0x00000020, 0xffbccd68, 0xffbcda40, 0xff9b4d28) listed in the error message differ with computer's configuration.


Cause:

The root cause for the above STOP error message is the corruption of NTFS file system. You encounter the same error message each time you attempt to boot your server. The above STOP error message results as inaccessibility of critical data stored on the hard drive.

Resolution:

To resolve the above problem and access the lost data, Microsoft provides a solution as hotfix. After applying the hotfix, you need to restart the server. The hotfix may not be able to resolve this issue depending upon the degree of file system corruption. If you encounter the same error message even after applying the hotfix solution, then you need to go for a clean reinstall. Reinstalling the operating system with formatting the partition will erase all previously saved data on the hard drive. For absolute recovery of data after format and reinstall operations, you should use advanced File Recovery utilities. Such File Recovery utilities incorporate advanced and influential scanning methods to provide comprehensive and systematic recovery of lost data. These utilities are user-friendly tools built with interactive and graphical user-interface.

Stellar Phoenix Windows Data Recovery is the finest Data Recovery tool which provides key to almost all file loss issues. It natively supports more than 300 popular file types. This Data Recovery application supports FAT16, FAT32, vFAT, NTFS and NTFS5 file systems. It is compatible with Windows Vista, 2003, XP and 2000.

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